Since DealerDOCX joined the Docufree family, we’ve been making continuous improvements to better serve you. This includes updates to our support process to enhance our responsiveness and streamline your experience. Going forward, all DealerDOCX support requests should be directed to Docufree’s dedicated support team at support@docufree.com.
This transition ensures that your inquiries are managed by Docufree’s expert support team, providing you access to additional resources, expanded expertise, and faster response times. You’ll still receive the same high-quality service you know and trust from DealerDOCX, now backed by Docufree’s dedicated support infrastructure.
How to Reach Support
For any questions or issues related to DealerDOCX services, please use the following contact information:
Email Support
For general inquiries
Monitored from 9:00 AM to 5:00 PM ET, Monday through Friday
Responses after 4:00 PM may be addressed the next business day
Call Support
(877) 515-0774
For urgent issues, especially those critical to your business operations
Submit an email ticket first, then call for immediate attention
We’re here to ensure you get the support you need, exactly when you need it. For any questions regarding these changes, please don’t hesitate to reach out.
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