Our Team

We’re document management experts who understand the car dealership business. DealerDOCX is more than just document management.

Our team is made up of people who know the car business. We have national reach with our super scanning facility. Our partnership with UPS means your documents can be shipped quickly and securely from anywhere in the country.

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JOHN SMITH

CEO

John Smith brings over thirty five years of IT business ownership and management experience to DealerDOCX. A graduate of Rochester Institute of Technology, John founded JTS Computer Services, Inc. early in his career, and guided the company to be one of the most highly respected application development and software consulting organizations in upstate New York. In the years since, John has started over 15 high technology businesses, successfully selling several to publicly traded firms.

MARK BROWER

COO

Mark Brower is intimately involved in all aspects of the DealerDOCX business—from sales to scanning center operations. Leveraging his deep experience in sales, marketing, and service management Mark provides set up and training to all new scanning partners, and has successfully run MDO for the past seven years with over 75 customers currently using the DealerDOCX services.

JOHN WALSH

CTO

John Walsh has 30 years’ experience in all aspects of software engineering from requirements analysis through software development and deployment. John drives the development of the DealerDOCX software suite. He and his team have also developed a set of highly automated tools to manage the secured cloud servers that manage your documents. John holds six US patents.

BRAD BASS

VP of Sales

Brad Bass is the Vice President of Sales for DealerDOCX. Appointed to this position in March 2016, Bass is responsible for sales strategy and execution, acquisition, retention, customer service, marketing communications, and general operations for all markets nationwide.

Prior to his current role, Brad was a regional executive of the public sector for Sprint and district manager of retail stores.

MIKE DARLING

VP of Operations

Mike Darling has over 22 years in the operations and production field. At DealerDOCX he serves as the VP of Operations overseeing all aspects of the business. Prior to being at DealerDOCX, he worked as the Operations and Production Manager for a financial technology company.

He has worked alongside CEO John Smith for roughly 6 1/2 years for both DealerDOCX and their sister company JTS Computer Services.

Interested In Learning More

DealerDOCX’s Document Intelligence solution improves dealership operational efficiency and the productivity of all dealership personnel. Our solution allows for fast, secure, high-quality cloud-based document management.